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FAQ'S

Is Ema free to use?

Yes, Ema is 100% free to download and use.
 

How do I get in contact with the Ema team?

You can contact the team via Facebook, Instagram, Twitter, or email at letsconnect@emaapp.co.
 

Do you share user data?

Ema shares user data with service providers and other third parties we use to support our business, all of whom are bound by contractual obligations to keep information confidential and use it only for the purposes for which we disclose it to them. We do not sell your personal information to third parties for profit or monetary or other valuable consideration.
 

Are Fathers welcome on Ema?

Currently, Ema is limited to people who identify as women only.
 

How do I edit my profile?

You can edit your profile by clicking the profile button on the top right corner of your home page.
 

What/Who is Ema?

Ema is an empathetic AI companion created to facilitate personalized experiences and resources unique to you.


What is the mission of Ema?

Ema personalizes friendship and medically vetted resources from fertility to menopause to create positive outcomes.


What can I expect from Ema?

Ema is in the "learn phase" of her AI journey, and will be taking time to get to know you and the community.
 

Is Ema a bot?

No. Ema is an AI companion - which means she learns about you and caters to you in a unique and personalized way.


What can’t Ema do?

Ema can't give personalized medical advice, or chat with you openly. She can connect you to friends and relevant resources.

What is a Learn Module?

A Learn Module is a resource gallery with bundled content that answers specific questions around specific life stages.


What is a Friendship Circle?

A friendship circle is a group of 8 women matched together to be there for each other.
 

What does “medically-vetted” mean?

All content on the app is written or reviewed by a medical provider and backed by credible sources.
 

Who are experts?

Experts are vetted individuals that have subject matter expertise on topics that relate to the journey of femalehood.


What is a partner and how/why do you work with them?

Partners are vetted organizations that have science-backed products or resources that support your journey of femalehood.
 

Do you have sponsored content?

Ema works with partners and internal medical experts to prepare content that supports your journey of femalehood. It is not an ad platform.
 

Can I invest in and/or advertise with Ema?

You can start a conversation about this by emailing the team at letsconnect@emaapp.co.
 

Is it safe to meet other moms online or in person?

Ema advises caution when meeting anyone new and encourages users to report any suspicious activity.


Where can I find the Terms & Conditions?

The Terms & Conditions can be found here.


How do I deactivate my account on Ema?

We are currently working on an in-app method to deactivate your account. In the meantime, you can deactivate your account by emailing letsconnect@emaapp.co. Please share the mobile number you used to sign up in the email.


What do I do if someone violates the Terms & Conditions within the App?

You should email the team at letsconnect@emaapp.co if you witness any violations of the Terms & Conditions.

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